Issues, risk & crisis management

Our teams are experienced in managing all kinds of issues and crises. We are available to clients around the clock to help manage problems as they arise. Whether it is a gas leak on a construction site, a damaging media report or a high-level political challenge – we have the resources and talent to advise on strategic and tactical responses, which will protect clients and support them through the issues as they arise.

Reputation protection and proactive issues management is at the heart of this service. Prevention is far better than cure in the harsh glare of public opinion, so we work together to identify and assess reputational risks and how to manage them. Our team delivers risk and issues assessments, tracking and monitoring, stakeholder management and proactive campaigns to reduce and manage reputational risk.

The ability to respond effectively and at the pace required in a crisis comes down to preparedness and access to the best advice. We work with our clients to develop crisis readiness and effective response through crisis preparedness assessments, crisis protocol development, training, strategic advice and practical support during live crises, and post crisis assessment to unlock opportunities to recover rapidly.