Carrington Power Station

ClientDF Energy & Alstom
LocationCarrington, Greater Manchester
Time2016
Services

Background

Alstom and DF are consortium partners for the construction of an 880MW gas fired power station in Carrington, Greater Mancheser.

Key project information

The owners of the power station development ESB, a state owned utility company based in Ireland, asked the consortium partners to handle community relations throughout the construction period. The power station would take about three years to build and was likely to cause some impact on the local community particularly traffic on an already congested road.

How we assisted

It was essential to engage with the local community and to provide up to date information on the development and to deliver advance notice of any potential disruption. Stakeholder mapping identified the key members of the community.

As part of the communications programme the following was established:

  • Communications handbook
  • Freephone hotline
  • Email contact address
  • Complaints procedure
  • Website with regular updates
  • Sponsorships and donations policy
  • Facilitating the Local Liaison Group for key community stakeholders
  • Database for job and contract opportunities
  • Series of site visits

Outcome

becg acted as a focal point for all issues associated with the construction of the power station. Any complaints were expedited quickly and relationships established and maintained with the local community and key stakeholders. The communications programme devised for Alstom has been recognised as best practise by Trafford Council and is now used as a benchmark for future developments in the area.